About Us

Over 19 years experience behind your complaint

CLAIMS was founded in 1989 - a dozen years before all the other firms that now help consumers win compensation from financial firms in the UK. We have dealt with almost every type of financial scam and won our clients over £20 million. CLAIMS is well known at the Financial Ombudsman Service (FOS) which handles our most complex cases.

The business was founded by Paul Cooper, a financial journalist, who resigned from his job as deputy editor of Channel Four TV's Sunday Business Programme and led a campaign against Home Income Plans, a dangerous investment product based on people remortgaging their homes and putting the money into “broker bonds” – even worse than the splits and zeros that have lost people millions in recent times. He won all his clients full compensation and saved two of them from suicide.

We have been helping people who have been on the receiving end of bad practice by banks, building societies and financial advice companies for over eighteen years. Due to our expertise we are currently winning all credit card and loan penalty cases and large numbers of claims for loan protection policies. We also specialise in complaints against policies managed by Windsor Life that were formerly sold by General Portfolio or GAN and have won approximately a million pounds for people unfortunate enough to have been sold these policies by General Portfolio or GAN between 1987 and 1997.

We are now also specialising in helping people sold risky and dangerous bonds by Barclays and other banks and building societies, in particular we are helping people sold into the 'Morley funds', these were sold to a large number of Barclays customers just when they were entering their retirement or had other large lump sums from inheritance, house sales etc and have recently won one client £166,000 from Barclays for the advice they gave to invest in a single bond that was supposed to be safe but resulted in them losing a substantial portion of their life savings.